Portal Password Changes

There will be a change to how parents login to the portal over the upcoming holidays.

This is a quote from the company that runs our portal:

“The Ministry of Education are encouraging us to use higher password complexity rules, so we are continuing to make improvements to security.”

When you logon after this change takes place you will need to change your password. This password will need to meet the following requirements:

  • Passwords must be at least eight characters long.
  • They cannot contain personal details (eg, first or last name, date of birth, etc).

Caregiver passwords that longer than 8 characters but are less than 16 characters must meet three of these four requirements:

  • Must contain a number.
  • Must contain an upper-case letter.
  • Must contain a lower-case letter.
  • Must contain a symbol. 

The school will not be able to see your password and therefore if you lose it we can not tell you what it is. If you do forget your password you will need to contact the school and we can set a temporary one for you. When you login you will need to change it and remember it.

This change doe not apply to students at the moment who will be able to continue using their same password.

Nigel Scarth.

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